Welcome, Busy Bees!

What to Expect When You Work a Shift at Wee Trade

We’re so glad you’re here. Whether you’re inspecting clothes, tagging strollers, or helping a stressed-out grandma find a Power Wheels Jeep, you are the reason Wee Trade runs smoothly. This isn’t just a job, it’s a team effort, a community mission, and a behind-the-scenes dance that only works because of people like you.

This is your master guide to what’s expected of you at every shift, no matter the day.

💛 THE HEART OF WEE TRADE CULTURE

You’re not “helping us”, you ARE us. If you’re a seller or a shopper, this is your sale, too.
We’re all in this together. The more we work as a team, the more everyone sells and saves.
Executive function matters. You don’t need constant direction, when you see something that needs doing, do it.

✅ BEFORE YOUR SHIFT STARTS

Be on time. You may be relieving someone who’s been on their feet for hours. Respect that handoff.
Check in at the Busy Bee book. YOU MUST SIGN IN & OUT TO GET CREDIT. Located near the aprons and name tags—initially in the hallway during setup, then moved to customer service for the remainder of the event.
Wear your apron and name tag. This helps shoppers know who to ask for help, and it builds a sense of team.
Put your personal stuff away. We have designated stash spots under tables or behind customer service—keep your things tidy and out of sight.
Let us know if you have physical limitations. We have jobs that fit all abilities. Please tell us so we can accomodate you.

🛠️ DURING YOUR SHIFT: GENERAL RESPONSIBILITIES

Take ownership. If something needs doing, please do it. If you don’t know, ask someone in an apron.
Work your whole shift. No shopping, tagging, putting out your own items or wandering off unless you’re on break. Let us know if you leave your station so that we can find someone to cover it during your break.
Tag and secure baby carriers AND strollers at the door, both are easily confused with inventory.
Only people in aprons should be placing items on the sales floor. This ensures quality control and helps us catch missteps early.
Always return things to where shoppers expect to find them. If it’s not in the right place, it probably won’t sell.

🧠 THINK LIKE A FLOOR MANAGER (EVEN IF YOU’RE NOT ONE)

We want every Busy Bee to operate with ownership and intention. Here’s what that looks like:

Move signs when sections sell out (e.g., no more Magna-Tiles? Take the sign to the staff corral).
Rebalance aisles. A jam-packed toy table across from an empty one? Move things to make it look even.
Display large or beautiful items on top rows: visibility = sales.
Pull things off the floor and up to table height as space allows.
Remove cardboard boxes once items can be displayed in bins or open containers.
Hide empty boxes, bins and baskets in the garage NEATLY. Don’t leave them for shoppers to grab. KEEP THE GARAGE AREA ORGANIZED.

🍿 BREAKS & SUPPLIES

Help yourself to water and basic snacks at customer service.
Label your water bottle—half of us have the same Stanley.
If you need a snack, bathroom break, or a breather, take it. Just cover your area first.

↻ IF YOU HEAR “BUSY BEES TO THE FRONT…”

That’s your cue.
We may need:

Extra hands at the register
Help at the front door
Relief for a team member
A quick cleanup or safety issue addressed

Listen up. Jump in.

📟 FEEDBACK & COMMUNICATION

If someone gives you feedback—good or bad—encourage them to email us directly at
📧 connect@gratefulvillage.com
Not social media. We read every email and use it to get better each sale.

⛓️ THE EVENT ISN’T OVER UNTIL IT’S CLEAN

Wee Trade is not over until the Davis Event Center is fully clean.
No racks. No bins. No signage. No unclaimed items.
That’s the mission.

You’re part of the team until the last trailer door closes—and we are so grateful you’re here for it.

SPRING 2026 PRESALE MAP

(subject to change) click to enlarge

SPRING 2026 GENERAL TABLE LAYOUT GUIDE

(subject to change)

SUNDAY (before the sale)

SET UP

This is when the transformation begins. We start with an empty building and by the end of this shift, it will be the foundation of Wee Trade. It’s big, it’s physical, and it’s one of the most important jobs all week.

REMEMBER, NO ONE CAN BRING INVENTORY ONTO THE SALES FLOOR UNTIL WE HAVE COMPLETED THE BUILD & CALLED A TIME OUT TO REVIEW!

🚚 STEP ONE: UNLOAD TRAILERS

All hands on deck. We can’t start setup until every trailer and vehicle is empty.
Move tables, bins, shelving, and racks inside. If you don’t know where something goes, ask, or make a smart guess.

🧱 STEP TWO: BUILD THE BONES

As soon as there’s space, begin assembling the floor structure:

Round clothing racks and Z-racks need to be assembled near the front of the store
Black plastic bookshelves built (grab a friend and a mallet). ARROWS UP
Flex racks for gear, diaper bags, and large toys built (tools needed)
Gondolas rolled into position – near the front door for book & puzzle drop off.
Shallow cardboard crates that come out of the trailer flat- need to be assembled INSIDE OUT so that no graphics are seen. (These go in the book department)

🧠 Once racks are laid out on the floor, we will take a PAUSE and we switch mentally from “unloading chaos” to “store layout.”

We will pair up and over half of the workers will build the clothing racks with guidance
Once the tables are ready, we will have our sign team start laying out the sale
The WOODEN aisle sign holders will need to be taped to the top table at the end of each aisle with white duct tape VERY securely.
Baskets/Bins will need to be distributed where they are needed most. Check with floor managers for instructions
The customer service area and staff coral will need to be built.

STEP THREE: SET UP BY ZONE

Staff will bring out signage and supplies for:

Toys
Books
Gear
Shoes
Books
Accessories
Sports & Outdoor
Maternity
General Building Signage

Tablecloths go on key display areas (front tables, electronics)
There are long plywood pieces that go to book area. Colorful plastic crates go to the book area. Black plastic crates go to the accessories area.
All signs should be taped securely and correctly (masking tape on walls, clear tape on plastic). The white and green table signs

🔁 IF YOU DON’T SEE A MANAGER

Pick a job from the list and just start. We trust your judgment.
If the racks are still being built, work with a sign team or prep cardboard boxes for shoe and book drop off.
NEW THIS SEASON!!! We have some plastic fencing to install UNDER the top tables for additional merchandising/display! This will need to be done with zipties. (work with a manager to get this one started for guidance)

🌟 Goal: Turn a warehouse into a beautiful, shoppable floor plan before consignors arrive Monday for drop-off. This is the most satisfying before-and-after of the entire week. Once time out has been called and we are CLEAR to begin, you will be able to put out your own inventory.

MONDAY/TUESDAY DROP OFF

Seller Drop Off

These are some of the busiest shifts of the entire sale and also some of the most satisfying. Your work here directly impacts the quality and shop-ability of the event.

🧠 KEY EXPECTATIONS:

This is not your time to drop off your own stuff—you can do that before or after your shift, but not during.
Wear your apron and name tag. This helps shoppers and sellers identify who’s on duty and builds our team culture.
If you signed up for Large Items, head straight to the back after sign-in. They are expecting you.
Everyone else should check in, grab a zone, and jump in. If you finish a task, look around—there is always something to be done.

🌟 Goal: Every item ends up in the right place and looks its best by the time drop-off closes.

These are some of the most important hours of the entire sale. We are receiving thousands of items from hundreds of consignors in a short window and everything that happens during these shifts sets the tone for the shopping experience that follows. Your job is to keep the machine moving, ensure quality, and help every consignor feel confident that their items are in good hands.

👚 CLOTHING INSPECTION

This is one of the most essential jobs during drop-off. Every single item that hits the racks must meet our standards.

How it works:

Sellers drop off their clothing on staging Z-Racks, pre-sorted by gender and size.
Once a rack is full, transfer over the clothes to your z-rack (offloading the stationary z-rack) & roll close to where the clothing will go on the main permanent clothing racks.
Your job is to inspect each item:

Look for stains, holes, pilling, broken zippers, missing buttons
Pull anything GROSSLY out-of-season (Snow Gear, Christmas/Thanksgiving/Halloween, Cordoroy, Flannel)
Reject items with odors, excessive hair (pet), or extreme wear.

Items that pass inspection go directly onto the sales racks (in the correct size/gender).
Questionable-but-possibly-sellable items go on the Second Look rack for manager review. When in doubt, PULL IT- it WILL get a second or third look and if it CAN go back out, it WILL.
Obvious rejections go straight to the Reject Rack and will be moved to the rejection zone near the nursing room.

Pro tip: Only people in aprons should ever be putting items on the clothing racks. Sellers should never walk items to the racks themselves.

🧸 TABLES

You’ll be stationed at a table or aisle where sellers are dropping off bins of toys, gear or baby items.

Your job is to:

Check every item as it comes in. Does it work? Is it complete? Is it clean?
Group like with like. Stack all the Play-Doh sets, line up all the dollhouses, create themed areas for faster shopping.
Keep it shoppable. If someone drops a random item on your table, kindly redirect them, or pull it aside for later organization.
Be proactive. No piles. No chaos. You are curating this aisle as if it were your own inventory.
DO NOT BE AFRAID TO SHIFT THE WHITE OR GREEN SIGNS! If one area is light and another is overflowing, ADJUST! We have no idea what we will be getting until drop off happens! Keep it relevant!
During drop off, put small bagged items in boxes and bins, store extra under the tables. WE WILL MERCHANDISE THIS ALL ON WEDNESDAY! Our goal is to get everything where is needs to be first, then we continue to shift and get every item visible and sellable as we merchandise the salesfloor.

👟 SHOES

Shoes will be dropped off into boxes and bins based on size. No seller should be putting their own shoes onto the shoe racks. Match and organize by size and gender.
If the pair is $25 or more, one shoe should be pulled and placed at customer service. There is a system for this, check with the shoe manager.
Make sure shoes are tagged clearly, not mismatched, and are in clean condition before putting them out. If they are very dirty, they will need to be pulled for quality control. They will get a second look.

📚 BOOKS

Books will be dropped off in a zone by age. Sort books by category (board books, early readers, chapter books, STEM, seasonal, etc.)
Check that bundled books are secure with painter’s tape or bags—not string or rubberbands.
Keep tables easy to browse and well labeled.
Use Shrink wrap to keep loose bundles together as needed.
If something’s in the wrong place, pull it and place it later, but keep the tables organized as you go.

🛏️ LARGE ITEMS

If this is your area, head straight back.

Your job:

Help sellers fill out large claim tags & inspect for safety & cleanliness.
Direct them to the correct zone (strollers, ride-ons, furniture, etc.)
Make sure everything is tagged properly and not blocking walkways
Help manage space and group like-items together (e.g., all highchairs in one corner)
Check with the managers if you have any questions about whether or not to keep an item or reject it.
A few hard and fast rules to remember: Cribs need to be assembled & sellers must fill our car seat form before leaving.
If a seller has a large volume of large items or things that they will need to come in and assemble, ask them to park and come back in for this to keep the car line moving.

🚪 FRONT FLOW & SECURITY

Welcome consignors, answer basic questions, and keep foot traffic flowing smoothly. Security by the exit door after the pay stations will need to check receipts for paid items and double check large items that are going out the front door.

🧠 HOW TO THINK DURING DROP-OFF

Every item matters. If something isn’t where a shopper will find it, it won’t sell.
Keep things moving. Full z-racks need to be pulled to the side if we get backed up and inspected later. Trash should disappear. Cardboard boxes get organized into the garage.
Work with a sense of urgency. We only have a short time window to process a massive volume of inventory.
This is not the time to pre-shop. If you’re here to work, please work. Walking around to pre-shop can happen after your shift.
Keep signs accurate. If a section changes, adjust or pull the sign and bring it to the staff corral.

WEDNESDAY, MERCHANDISING & FINAL PREP

Inspection & Merchandising

This is the shift where it all comes together. The floor is full, the racks are built, the chaos of drop-off is over and now we get to make it beautiful. If Monday is the muscle, Wednesday is the final finesse. This is one of the most satisfying shifts of the entire event. It’s quiet, organized, productive, and collaborative.

🎁 EARLY DROP-OFF PERK (FOR WORKERS ON THIS SHIFT ONLY)

If you are working the 9:00 AM merchandising shift, you may bring your own inventory at 8:30 AM sharp.

Please be organized and ready with items pre-sorted by gender and size.
The whole merchandising team will help get your things out quickly and correctly.
Once your items are out, grab your apron and name tag and join the group meeting.

🧠 9:00 AM TEAM HUDDLE

We’ll meet as a group right at 9 AM to lay out the Merchandising Task List: a set of jobs that change slightly each sale depending on the layout, volume, and traffic flow. The team will be divided into zones based on interest, what’s needed and skillsets.

Even if you’re new, don’t worry, you’ll be paired with someone or given clear guidance.

🛠️ COMMON TASKS ON THIS SHIFT INCLUDE:

Re-spacing clothing racks so no rack is overcrowded
Correcting sizing order within each rack
Moving shoes and rebalancing tables if one section is low and another is overloaded
Pulling out large or eye-catching items and moving them to the top for visibility
Creating or refining themed sections, like:

Beach/Pool Summer Fun
End Caps
Baby Shower or Nursery Display

Tidying books, toys, and decor so each table looks shoppable
Replacing cardboard boxes with real bins if space allows
Pulling reject or missing-tag items and getting them to the proper zones or customer service
Merchandising any items in overflow bins during drop off.

🧾 SIGNS + SHOPPABILITY

If a table looks empty and the one next to it is overflowing, rebalance and move signs accordingly.
Keep the floor logical and inviting, you’re building a boutique, not a flea market.

📸 PHOTO DAY

We take professional marketing photos and videos after this shift.

This means:

Tables should be clean and attractive
High-dollar items should be visible and organized
Toys should be grouped neatly, not dumped in piles
Decor should be styled with intention

You’re helping us market the sale—and your own items—through every photo taken today.

💪 THE FEELING

There’s a special kind of magic on Wednesday morning. You’ll look around and realize:
“We made this.”

After all the unloading, tagging, sorting, and sweating—it’s suddenly a store. A dreamland for thrifty parents. A chance for families to save big. A way to keep good things in circulation and money in local hands.

And you made it shoppable. this shift!

THURSDAY

Seller Pre-Sale Day

This is the big kickoff day for shopping and it starts with our hardest-working team members. Our 8-hour workers, staffers, and consignors begin shopping in waves throughout the day. As the day progresses, the crowds build, and so does the need for experienced, attentive, proactive Busy Bees.

🕘 STARTING YOUR SHIFT

If you’re working after your shopping time:

Please check in on time, even if you’re still catching your breath from scoring deals.
Sign the Busy Bee book, put on your apron and name tag, and stash your purchases completely out of sight before starting.
Do not wander. As soon as your shift starts, you’re on duty.

👥 WHO’S SHOPPING ON THURSDAY?

11:00 AM: 8++ hour workers (set up/break down)
11:30 AM: 8- hour workers (no set up/break down)
12:00 PM: 6 hour workers
12:30 PM: 4-hour workers
2:30 PM: Consignors who DONATE ALL
At 2:30 PM, each consignor may bring one “buddy” to shop with them (if the consignor is already in the building because they worked a shift, the buddy must be met at the front door) $5 CASH to CHARITY
4:00 PM: Consignors Premium Access ($5 CASH to CHARITY at the door)
5:00 PM ALL ADDITIONAL CONSIGNORS
8:00 PM CLOSE

Shoppers today are experienced, often fast-moving, and ready to ask questions about where to find their items. Expect to be asked where things are even if it’s not your section.

🛠️ JOB ZONES & RESPONSIBILITIES

💻 SCANNING STATIONS (Tag-Team Model)

Each scanning station requires two people:

One scans and runs the checkout system
One double-checks carts, bins, and baskets to make sure nothing was missed. Start by hanging the clothes on the rack all in the same direction and then places the items on the table with the barcodes visible. Then, helping to reload the shoppers bags/wagons/etc to swiftly get them to the pay station.

This setup is efficient, secure, and accurate—it’s how we protect our consignors and maintain speed.

🛑 SECURITY (Exit Station)

Every shopper exits past this checkpoint
You must verify receipts and ensure that every item was scanned and has been marked PAID
Be friendly but firm. If you see something odd, flag a manager.

👋 GREETERS / DOOR TEAM

Tag all incoming strollers and baby carriers with a special tag
Watch for the 2:30 PM wave when buddies start arriving (they must be met by their consignor at the door)
Answer questions and direct shoppers to the correct zone

🙋 CUSTOMER SERVICE

Support cart sales, manage valuable items and pulled shoes, and answer tag or missing item questions
Must be calm, confident, and organized
Help identify and resolve issues quickly—if you don’t know, call a manager

🛒 FLOOR MERCHANDISING

This job never stops.

Pick up discarded items and return them to the proper section
Move items from floor bins up to tables for visibility
Keep large or high-appeal items on top rows
Pull empty bins or boxes and bring them to the garage
If a table sells out (e.g. no more magnet tiles), remove the sign and bring it to the staff corral
If one area is overflowing and another is bare—rebalance. You have full permission to move signs and displays to create better flow.
Every item should be treated like it’s your own inventory—if you wouldn’t leave your thing in a messy pile, don’t leave anyone else’s either

🎧 STAY ALERT

If you hear a call for “Busy Bees to the front,” that means help is needed:

A backup register line
Door crowd control
Customer service support
A clean-up or safety concern

If you’re free, go.

🧹 CLOSING NOTES

All Return to Floor Items should be restocked before anyone leaves.
Tables and sections should look restocked and refreshed for the next wave of public shoppers

Help us reset the floor by clearing any obvious clutter and prepping for Friday’s public sale

FRIDAY

Public Presale

This is the first day the public enters Wee Trade and many shoppers are here for their very first time. It’s exciting, and it’s also chaotic. These shoppers are often new moms, grandparents, families with small kids, or folks who heard about the sale through a friend or our charity partners.

They will need help, direction, and reassurance. This is when your presence as a Busy Bee really shines.

👥 WHO’S SHOPPING TODAY?

Shoppers with charity tickets purchased online
New Mom Presale ticket holders
Hometown Heroes: military, teachers, first responders, nurses
Foster families with early access
Lots of grandparents and general public who have never been to a consignment sale this large

They may not understand the LARGE ITEM TAG system, the pricing, or the layout. Assume they are walking in blind—and you are the one who makes it all make sense.

🛎️ WHEN YOU ARRIVE FOR YOUR SHIFT

Morning shift: Sign in, put on your apron, and immediately start refreshing the floor. Make sure nothing is on the return to floor racks. Don’t wait for instructions.
Later shift: You are likely relieving someone who is ready to go. Be prompt, check in, and ask for a quick handoff from the person you’re replacing.
If you can’t find a manager, start with these priorities:

Rebalance crowded sections
Restage tables
Rehang or refold loose items
Keep racks looking full and logical

🛠️ FRIDAY JOB ZONES

💻 SCANNING STATIONS (Tag-Team Model)

Each scanning station requires two people:

One scans and runs the checkout system
One double-checks carts, bins, and baskets to make sure nothing was missed. Start by hanging the clothes on the rack all in the same direction and then places the items on the table with the barcodes visible. Then, helping to reload the shoppers bags/wagons/etc to swiftly get them to the pay station.

This setup is efficient, secure, and accurate—it’s how we protect our consignors and maintain speed.

🛑 SECURITY (Exit Station)

Every shopper exits past this checkpoint
You must verify receipts and ensure that every item was scanned and has been marked PAID
Be friendly but firm. If you see something odd, flag a manager.

👋 FRONT DOOR & GREETERS

Tag every stroller and baby carrier
Answer questions about large items, line timing, and sale rules
Sell Carts
Help reduce overwhelm for new shoppers—many are anxious about crowds

🙋 CUSTOMER SERVICE

Manage carts, valuables, pulled shoes, and missing tag items
Troubleshoot in real-time and direct shoppers to the right place
If someone is confused or upset, take a breath and calmly support them

🧹 SALES FLOOR (THE MOST IMPORTANT JOB TODAY)

Constantly return items to their correct spot
Rebalance clothing racks and table zones
Group like with like—keep brands and categories together
If a category sells out, pull the sign and bring it to the staff corral
Move signs as needed to keep sections evenly labeled and shoppable
If you see empty bins, baskets, or boxes:

Hide them in the garage
Replace cardboard with proper bins if you can

Remember: If it’s not visible, it will not sell.

🧹 FRIDAY NIGHT RESET

If you are working the closing shift:

Managers will make decisions about merging or taking down empty racks, do NOT merge racks without a team plan!
Clear the floor so Family Fun Day vendors can set up early the next morning
Clean tables, consolidate signs, restock visible items
Remove anything on a return to floor rack or out of place.

SATURDAY

WEE TRADE FAMILY FUN DAY!

This is one of the most high-energy days of the entire event. Between the public shoppers, hallway vendors, bounce houses, and the the Davis Event Center is buzzing—and that means we need every Busy Bee at full focus.

Your job is to keep the sale floor clean, calm, and shoppable.

🛎️ WHEN YOU ARRIVE FOR YOUR SHIFT

Sign in, put on your apron and name tag, and find a manager to see where you are most needed.
If you’re not sure where to go, just start with:

Re-merchandising your aisle
Pulling items up from under tables
Make sure nothing needs to be returned to floor from the check out areas. Walk the perimeter to see if anything is out of place and needs to be returned to where it should be to sell!
Removing any empty bins, cardboard boxes, or trash

This is the day we shine as a team.

🛠️ JOB ZONES ON SATURDAY

🛍️ FLOOR MERCHANDISING (TOP PRIORITY)

This is a living, moving sale floor: your job is to keep it flowing.
Reorganize and restage sections that have gotten messy
If a sign no longer matches what’s on the table, move or remove it.
If a table sells out, remove the sign and take it to the staff corral behind customer service
Rebalance sections: If one area is empty and the one across is overflowing, move items and signage to even it out
Pull high-appeal items up top for visibility
Take items off the floor and into bins or onto tables whenever space opens up
Replace cardboard boxes with bins if possible
Remove and stash empty baskets/bins/cardboard in the garage neatly

💻 SCANNING STATIONS (Tag-Team Model)

Each scanning station requires two people:

One scans and runs the checkout system
One double-checks carts, bins, and baskets to make sure nothing was missed. Start by hanging the clothes on the rack all in the same direction and then places the items on the table with the barcodes visible. Then, helping to reload the shoppers bags/wagons/etc to swiftly get them to the pay station.

This setup is efficient, secure, and accurate—it’s how we protect our consignors and maintain speed.

👋 GREETERS & ENTRY DOOR TEAM

Tag every stroller and baby carrier—same policy all weekend
Answer questions about the bounce houses, bathrooms, sale zones, and checkout flow
Many Saturday shoppers are brand-new—be friendly and helpful

🛒 CUSTOMER SERVICE

Help with:

Selling carts
Managing high-dollar items and pulled shoes
Answering tag/missing item questions
Handling lost & found or emotional shoppers (they happen!)

🛑 SECURITY (Exit Station)
- Every shopper exits past this checkpoint
- You must verify receipts and ensure that every item was scanned and has been marked PAID
- Be friendly but firm. If you see something odd, flag a manager.

🎉 FAMILY FUN DAY ZONE (Just Outside the Sale Floor)

Vendors/Nonprofits are running independently
You do not need to manage or staff these booths
Do assist any confused shoppers trying to return to the main sale floor
Keep aisles and exits clear—watch for bottlenecks

🧹 CLOSING SHIFT ON SATURDAY

We must prep the floor for discount day. Your goals:

Make the sales floor look full again (re-stage items, fluff tables)
Clear out any trash, random boxes, or piles
Remove all visible discard racks
Ensure signs are still relevant—pull ones that aren’t, bringing the signs to the staff corral behind customer service.
Check toy, book, gear, and shoe zones for final rebalancing

🛠️ CLOSING SHIFT RESPONSIBILITIES

All areas must be fully cleaned and reset
Put away anything on discard racks or return to floor bins at checkout.
Remove any loose piles, bins, or out-of-place merchandise
Restage items so the floor looks organized and inviting again
Pull signs that no longer match inventory

🚨 PREVENTING STASHING & UNFAIR ADVANTAGES

Some consignors (sadly) have tried to hide full-price items in corners, racks, or bins to grab them later at a discount.
This is not fair to our community—and it’s not allowed.

If you find:

Items out of place in unlikely sections
Bins tucked behind racks or under tables
Clearly misplaced big-ticket item
→ Put them back where they belong immediately.

Everything on the sales floor during discount periods must be shoppable by everyone, not just those who tried to sneak ahead.

🌙 SATURDAY NIGHT – CONSIGNOR DISCOUNT PRESALE (6:30–8:30 PM)

After the public sale ends and the Family Fun Day crowd clears, we take a deep breath, grab some food, and prep the floor for one more wave—our consignors & their families return for their exclusive half-price presale.

SUNDAY

DISCOUNT DAY/PICK UP/ FOSTER POWER HOUR

Sunday is a whirlwind—and it’s a critical final stretch that depends on Busy Bees showing up with energy, presence, and full commitment. This is when we serve our shoppers, support our consignors, and give back to the community.

🔖 DISCOUNT SCHEDULE:

11:00 AM – 3:00 PM: Anything marked “Discount: YES” is 50% off
2:00 PM – 3:00 PM: Giving Hand items drop to 75% off

These are some of the busiest checkout hours of the entire sale. Shoppers are rushing, deals are flying, and everything is moving fast. If you are not at a scanning station, help us communicate with people in line during the last hour that they will need to sort their items based on giving hand or no giving hands and get the hangers organized and in the same direction.

🛠️ SUNDAY SHIFT RESPONSIBILITIES

🛍️ FLOOR MERCHANDISING (TOP PRIORITY)

This is a living, moving sale floor: your job is to keep it flowing.
Reorganize and restage sections that have gotten messy
If a sign no longer matches what’s on the table, move or remove it.
If a table sells out, remove the sign and take it to the staff corral behind customer service
Rebalance sections: If one area is empty and the one across is overflowing, move items and signage to even it out
Pull high-appeal items up top for visibility
Take items off the floor and into bins or onto tables whenever space opens up
Replace cardboard boxes with bins if possible
Remove and stash empty baskets/bins/cardboard in the garage neatly
Move all quality-control, second-look, or pulled items back onto the sales floor where they belong

💻 SCANNING STATIONS (Tag-Team Model)

Each scanning station requires two people:

One scans and runs the checkout system
One double-checks carts, bins, and baskets to make sure nothing was missed. Start by hanging the clothes on the rack all in the same direction and then places the items on the table with the barcodes visible. Then, helping to reload the shoppers bags/wagons/etc to swiftly get them to the pay station.

This setup is efficient, secure, and accurate—it’s how we protect our consignors and maintain speed.

👋 GREETERS & ENTRY DOOR TEAM

Tag every stroller and baby carrier—same policy all weekend
Answer questions about the bounce houses, bathrooms, sale zones, and checkout flow
Many Saturday shoppers are brand-new—be friendly and helpful

🛒 CUSTOMER SERVICE

Help with:

Selling carts
Managing high-dollar items and pulled shoes
Answering tag/missing item questions
Handling lost & found or emotional shoppers (they happen!)

🛑 SECURITY (Exit Station)
- Every shopper exits past this checkpoint
- You must verify receipts and ensure that every item was scanned and has been marked PAID
- Be friendly but firm. If you see something odd, flag a manager.

But there’s more:

🧠 STRATEGIC SUNDAY THINKING

Pull signs for any sold-out sections (take to staff corral)
Rebalance tables as needed so every aisle looks shoppable
Keep high-appeal items visible—especially during the 75% off hour
Pull items up from under tables whenever space opens
Cardboard boxes? Replace with bins if you can
Empty bins? Take them to the garage before someone “shops” with them
DO NOT MOVE ANYTHING FROM WHERE IT SHOULD HAVE BEEN DURING THE SALE! REMEMBER, WHEN SELLERS COME FOR PICK UP, THEY ARE TO FIND THEIR UNSOLD ITEMS WHERE THEY SHOULD BE ON THE SALES FLOOR!!

⏰ 3:00 PM – SALE ENDS → PICKUP PREP BEGINS

This is a crucial transition. At 3:00 PM sharp:

All customers must be checked out (that takes a while!)
No one else enters the sale floor. ENCOURAGE SHOPPERS TO GET IN LINE
The doors lock and we begin consignor pickup preparation

🧺 PICKUP PREP – WHAT MUST HAPPEN NOW

If you are not helping with checkout, you are needed here:

🔄 Return Items

Any lost-tag items should be clearly displayed for consignors to check. Set up a ZONE for this that is easy to find.

Clean the Floor

Clear trash. Empty discard racks and get every item back to where it should be on the sales floor. DO NOT SHIFT ITEMS ON TABLES OR CONSOLIDATE RACKS. Sellers picking up unsold items will be looking for them where they were dropped off!
Pull any remaining Giving Hand or discount items to the designated racks near large items
Start prepping nonprofit donation zones—label them clearly

🧾 Set Up Consignor Lookup

Help set up computers in the hallway where sellers can check their unsold items
Help set up computers for consignors to fill out the lost item forms,
Wi-Fi is poor—be ready to assist with login or troubleshooting
Consignors will want to know what sold and where their items are—help make that smooth

📦 5:00 PM – CONSIGNOR PICKUP BEGINS

Sellers are lining up before 5. At 5:00 PM sharp, pickup opens. Our goal:

Make sure each consigner can find every unsold item that belongs to them
Keep the floor organized—don’t let chaos undo all your work
Check out each seller to ensure they are only taking their items. Large items will be picked up via the back door. Items left at customer service during drop off should still be there.
Be prepared to help with tag issues or feedback
If someone has a problem, gently direct them to email us at connect@gratefulvillage.com

🎁 8:00–9:00 PM – FOSTER FAMILY FREE SHOP

Once pickup ends, we turn the remaining items into generosity.

Registered foster/kinship placement families (with ID or paperwork) may shop for free
Be present, kind, and proud—this is the heart of what we do

🗂️ ORGANIZATION DURING GIVEBACK:

Donation piles for nonprofits should already be started
Giveback items must be grouped by size/gender if possible
Do not remove hangers or pins yet—we still want the floor to be shoppable

MONDAY

DONATION ORGANIZATION / BREAK DOWN

Monday is teardown day. The shoppers are gone, the foster families have shopped and but the real work isn’t done until the Davis Event Center is completely empty and clean.

🔧 Shift Priorities:

Transfer any remaining clothing onto z-racks and roll to donation area. Break down clothing racks and tables (in an organized order)

All signage is removed (check entire building!) and take to customer service to be organized.
Consolidate bins, baskets and racks and stack neatly by trailer or loading zone.
Disassemble any flex racks.

Sort leftover donation items:

Items should be clearly separated into boxes or bags by destination
Follow existing signage

Clean sweep the entire floor—literally and figuratively

🚛 Trailer Loading:

Help load trailers with bins, racks, shelves, tables, signage

💬 Notes:

If you see something that can be done, do it
The faster and smarter we work, the sooner we all go home
This is a full team effort—thank you for showing up!

5 PM: Building Locked

TUESDAY

DONATION DAY

Tuesday is the final lockup day. It’s our last chance to leave the building better than we found it and close the sale with pride.

🛠️ Final Responsibilities:

Last trailer load: anything still on-site must go
Final floor sweep: remove tape, trash, signage, zip ties, sticker residue
Double-check donation piles: ensure everything is boxed, labeled, and ready for pickup
Match all stray hangers, racks, bins, and carts to their correct places
Organize Wee Trade materials for storage until next season
Label, consolidate, and store signage and visual tools
Leave all spaces empty and broom-clean: the show is truly over!

🚨 Reminder:

No-shows for Monday or Tuesday cleanup shifts may be blocked from working future Wee Trade events.
We understand things happen—but this sale relies on team integrity. If you signed up, we’re counting on you.